In order to ensure your records are complete, when submitting receipts on ReceiptBank, if there are more than one relevant document pages (eg. the visa slip and the itemized bill from a restaurant), please change the camera setting on the app from Single to Combine, and then take a snapshot of all the applicable pages. This will come through as one purchase with all attachments for it, as if paperclipped together.
The multiple setting on you phone app is to take pictures of multiple bills, all to be paid separately.
If you have any questions, please feel free to search the support pages available from our website (www.woodennickel.ca). If you still need further assistance please create a support ticket from the chat window on our webpage.